In my designs the content comes first - that is, the texts and images that describe your product/service take precedence over the look. The idea is to create an attractive, clean and easy to navigate design which is built around the essential content. This ensures maximum site usability for the user, and eliminates unnecessary "clutter".
I also believe that direct, open and jargon-free communication with each client is the best way of working on a new website. Getting to know what you do is an essential part of this process.
All the websites I create conform to web standards as set out by the World Wide Web Consortium. That has a number of advantages for:
You can read more about the importance of web standards here. To check any website against web standards, use the W3C Validator service.
